Frequently Asked Questions

Learn More About Our Services and Policies

What is Picnic & Unwind

Picnic & Unwind is an event management company that strives to bring you the best luxury picnic experiences and tablescaping services in the District of Columbia, Maryland, and Virginia metropolitan area. Our company brings a refreshing way to host your next party in style. Whether it is a casual date, proposal, birthday party, bridal shower, anniversary, brunch with friends, tea party, team building, photoshoot, or other special occasion, our team is committed to creating a memorable experience for you and your loved one(s).

 

We work with you to capture your needs and desires by focusing on the details, bringing our creative energy and recommendations for a well-executed event. All you have to do is show up and unwind.

Are there safety precautions?

Your safety is of the upmost importance to us. We take all the appropriate measures to ensure this is a clean, safe experience. We sanitize all items before and after each event and provide hand sanitizer for each outdoor event. As this pandemic continues, we will be updating our policies and following CDC and local guidelines.

How much is the booking deposit for picnics or other events?

To reserve your picnic event date and time slot, we require a 50% Booking Deposit. The remaining amount is due 48 hours before the event.  The deposit fee for other events is $300, which is a non-refundable fee that will be applied towards credit towards your event should you proceed and will guarantee your date and time slot. For other events or picnic parties of 15+ guests, all payments are due 30 days prior to the event. 

Where can I have a picnic?

You can have a picnic indoors or outdoors. If outdoors, anywhere with flat ground that would allow us to set up will work. We can setup a picnic in any parks in the DMV area that you prefer or if you would prefer something at your home, we can setup indoors or in your backyard.

Do you travel for picnics?

We are currently only servicing the Washington DC metro area, typically within a 45 minute radius from Rockville, MD. Please note that we may charge additional travel fees for locations that require paid parking.

If you’d like something further away, we are open to it! Extra fees will apply based on distance and parking (if applicable)

How long do events last?

Luxury Picnics are scheduled for a minimum of 1.5 hours.  Additional time is available for additional fees. Other larger events of 15+ guests are typically a 4+ hours with up to 24 hour rentals depending on the type of event and vendor rules.

Can I leave the picnic whenever I want during my booking time frame?

If you would like to have your picnic for a shorter amount of time than the package you’ve selected’s duration, please let our team know in advance in order to make arrangements to stay in the general vicinity. If you decide to depart your picnic early, we require a minimum notice of 30 minutes so that equipment is not left unattended. 

Equipment should be supervised at all times and/or clients will be held responsible for any damaged or missing items.

Do I need to clean up after my picnic?

Not for picnics. All you have to do is show up and unwind! Leave the rest to us after your event ends. For other events, we will only be responsible for cleaning up rental items acquired through our services. 

If you are acquiring our event styling services, such as tablescaping rentals and we are picking up dirty rental items next day, we will provide you with an empty bin where you can place your dirty dishes, utensils, etc. 

Can I bring my own food?

Yes, you can bring your own food. You can also take advantage of our carefully crafted food boards that can be customized to fit your dietary needs. You can read more about them in our add-ons page.

What if the weather is bad?

We understand the weather can be unpredictable and we care about your safety and our team's safety. If inclement or unsafe weather is expected and your event is scheduled to be outdoors, we can either move the event to an indoor location of your choice or we can attempt to reschedule it for another date. However, Picnic and Unwind reserves the right to make cancellations on the day of the picnic due to inclement weather. If this happens, we will notify you of the cancellation via email or phone, and we will work with you to reschedule the picnic for a different day and time. Please note that in the event of rescheduling, all perishable/customized items are non-refundable and you may choose to purchase items again for the new date. If possible, we will make our best effort to make arrangements for you to retrieve these items as soon as possible.

What is your cancellation policy?

We do not accept cancellations. If you reach out to us before the 48 hours, we can attempt to work with you to reschedule for another date/time. However, you will be responsible for expenses incurred up to the time of rescheduling. A rescheduling fee will apply and will be due at the time of rescheduling. 

What happens if I am going to be late to my event?

We understand that life happens & traffic occurs. After all, this would not be the DMV area without it. Because we take multiple bookings and set-up an hour or more in advance, we ask that our clients map out their commute and plan to show up 5-10 minutes before the planned picnic time.

If you will arrive late, please notify us as soon as possible prior to your picnic's start time. Unfortunately, we will need to end at the original time in order for us to service all of our clients as planned. If you do not notify us, we are only able to wait 20 minutes past the original booking time before we start packing up. 

Can I bring my pet to my picnic?

We welcome furry friends at our picnics! We ask that you clean after your pet.
However, because certain equipment may need to be professionally cleaned due to hair and other accidents, we ask for a $50 Cleaning Fee for all bookings where a pet will be attending. This is to ensure that our equipment remains in top quality for our next clients.